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INARTISAN.
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    • Hooks
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    • Stone + Onyx.
    • Tabletop.
      • Bowls.
        • Fruit.
        • Serving.
        • Faceted.
      • Grazing.
      • Platters.
        • Cake Stands.
      • Cutlery & Servingware.
        • Salad Servers.
        • Cheese Knives.
        • Scoops.
        • Serving Spoons.
        • Flatware.
      • Mugs.
    • Trays
    • Vases
  • Lighting.
  • Art.
    • All Art.
    • Limited Edition Prints.
    • Mirrors & Frames.
    • Original Artwork.
    • Plantable Cards.
    • Linen Wall Hangings.
  • Kids.
    • Baskets.
    • Books.
    • Blankets.
    • Chairs.
    • Floor Cushions.
    • Light Shades.
    • Tables.
    • Soaps.
    • Stools.
  • Gifts & Hampers.
    • Gift Tags.
    • Gift Vouchers.
    • Plantable Cards.
    • Seed Kits.
    • Candles & Fragrance.
  • Jewellery.
    • Bracelets.
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    • The Society Inc.
INARTISAN.
0
Cart0
  • New Collections.
  • Custom Made.
  • Furniture.
    • Basins.
    • Beds.
    • Bedsides.
      • All Bedsides.
      • With Drawers.
      • Without Drawers.
    • Bench Seats.
      • All Bench Seats.
      • Woven.
      • Timber.
    • Chairs.
      • All Chairs.
      • Dining.
        • All Dining Chairs.
        • With Arms.
      • Occasional Chairs.
      • Loveseats.
    • Consoles.
      • All Consoles.
      • With Shelves.
      • With Drawers.
      • With Doors.
    • Drawers.
    • Kids.
    • Lounges.
      • All Lounges.
      • Loveseats.
      • Outdoor Lounges
      • Sunlounges.
    • Screens.
    • Stools.
      • Short.
      • Footstools.
      • Bar Stools.
        • All Bar Stools.
        • With Backs.
        • Without Backs.
    • Tables.
      • All Tables.
      • Dining.
      • Coffee.
      • Side Tables.
    • Wardrobes.
  • Homewares.
    • Baskets.
      • All Baskets.
      • Bags & Market Baskets.
        • Clutches.
        • Tote.
      • Laundry.
      • Storage.
    • Candles.
    • Ceramics.
    • Cushions.
    • Pom Poms.
    • Hooks
    • Mirrors
    • Pots & Planters
    • Stone + Onyx.
    • Tabletop.
      • Bowls.
        • Fruit.
        • Serving.
        • Faceted.
      • Grazing.
      • Platters.
        • Cake Stands.
      • Cutlery & Servingware.
        • Salad Servers.
        • Cheese Knives.
        • Scoops.
        • Serving Spoons.
        • Flatware.
      • Mugs.
    • Trays
    • Vases
  • Lighting.
  • Art.
    • All Art.
    • Limited Edition Prints.
    • Mirrors & Frames.
    • Original Artwork.
    • Plantable Cards.
    • Linen Wall Hangings.
  • Kids.
    • Baskets.
    • Books.
    • Blankets.
    • Chairs.
    • Floor Cushions.
    • Light Shades.
    • Tables.
    • Soaps.
    • Stools.
  • Gifts & Hampers.
    • Gift Tags.
    • Gift Vouchers.
    • Plantable Cards.
    • Seed Kits.
    • Candles & Fragrance.
  • Jewellery.
    • Bracelets.
      • Cuff.
      • Chain.
    • Earrings.
    • Necklaces.
    • Rings.
    • Sun Earth Skies.
    • Handmade in Turkey.
  • Shop By Room.
    • Entrance.
    • Living.
    • Dining.
    • Kitchen.
    • Bedroom.
    • Bathroom.
    • Little Ones.
    • Outdoor & Garden.
  • Shop By Brand.
    • Books & Stationary.
    • Courtney & The Babes.
    • Cultiver.
    • Gozi and Pop
    • Juju & Co.
    • Little Lies.
    • Munash Plant Care.
    • Ryder.
    • Saarde.
    • Sunday Supply
    • The Society Inc.
  • Home
  • Wholesale Terms of Trade

Wholesale Terms of Trade

MINIMUM SPEND
A minimum order spend applies for wholesale orders. All Wholesale orders must be $200.00 or over.

FREIGHT
Freight is not included in product pricing for wholesale and trade accounts, instead it is calculated and applied to your order before invoicing & payment. For international orders you will receive a freight quote before your order is shipped. In-stock items usually ship the next day. If you place an order that contains both backorder and in-stock items, the order will be split to ship in-stock items immediately. Products not available will be placed on backorder and dispatched once back in stock. Shipping fees apply to each separate order and are for 1 man delivery to your location, with assistance to receive the goods for larger items, if an additional helper is required - please notify at time of invoicing so that we can quote appropriately. If there stairs/access issues that would need special attention please notify us at time of invoicing.

RETURNS & CANCELLATIONS
Return of faulty/broken items should occur within 7 days of receiving them. To report a broken item, please email the details of the damage and an image to showroom@inartisan.com, and quote your invoice number. Non-delivery must be reported immediately. All orders are final and cannot be cancelled once the order has been confirmed and the final invoice has been generated. We do not accept return of unsold goods, change of mind or preference of natural variation in patterned items like marble, wood, ceramics etc. Most INARTISAN products are handmade, therefore some variation between each piece will be evident.  The surface of natural & handmade products is crafted to embrace the natural differences in each piece. This is not considered a fault. Any refunds will be processed only once all goods are returned to us and approved for refund by the team. Freight is not refunded in these cases.

EXCLUSIVITY
Please note as an INARTISAN stockist you do not automatically receive exclusivity in your area. We endeavour to ensure there is not crossover of specific product lines in your suburb but cannot offer exclusivity of the range when purchasing only from specific categories. Please get in contact if you would like to check on stockists in your area/to request exclusivity of certain product lines you are wishing to stock. These requests are assessed on a case by case basis, in consultation with our local agents/sales team.

ORDER DISPATCH
We try to ship your order out as soon as possible. In-stock items will usually ship next day. 

PRICES
Prices shown are inclusive of GST unless you are shopping from a GST free location. We reserve the right to alter our pricing at any time, unless already invoiced. The RRP for each product is listed on our website (www.inartisan.com). Stockists are free to set your own pricing as you see fit, but we ask that the products do not retail under the set RRP, unless they are clearly marked as being on sale. We kindly request that new collections are not sold below the RRP.

DISTRIBUTION
INARTISAN products may not be distributed through any physical or online marketplaces, including eBay, Etsy etc. Selling INARTISAN products on these marketplaces breaches our distribution policy and is not allowed under any circumstance. Products can be sold on a stockist's website only once this product has been ordered directly from INARTISAN unless special permission is given.

PAYMENT TERMS
All orders are on pre- payment terms. All in-stock items will be immediately shipped out once payment received.  We accept VISA and MasterCard or EFT. We do not accept Amex or Paypal for Wholesale and Trade orders. Please state your invoice number as the payment reference when paying via EFT. Custom Orders require a 30% deposit to be paid before commencing work, balance payment is due before despatch.

PRE-ORDERS
Estimated delivery dates are approximate and for guidance only. We try our best to get your order dispatched to you as soon as possible, but we are sometimes affected by delays outside of our control. We reserve the right to cancel the production of any of the products in our range. If this occurs, the payment received for the cancelled product will be refunded in full to the stockist if applicable.

COPYRIGHT & INTELLECTUAL MATERIAL
All INARTISAN product images and product copy are subject to copyright and are the property of INARTISAN.  As such all products listed for sale online must show our style names and that they are clearly INARTISAN branded products. Approved INARTISAN stockists are welcome to use any of the images on the INARTISAN website for the purpose of promoting the product/s if these products have been purchased directly from INARTISAN. High res images are available for download via email request, just get in touch at info@inartisan.com for more info/to request images. Please contact us if you are unsure of image usage and we can direct you to our brand guidelines.  

AGREEMENT OF TERMS 
By placing an order with INARTISAN you are agreeing to the above terms and conditions. These terms are subject to change at any time. If the terms are amended they will be effective immediately.

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern INARTISAN.’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘INARTISAN.’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1.04, 75 Mary St, St Peters, NSW, 2044. Our ABN is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Privacy Policy

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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