Teak is a naturally oily and dense wood and our stools are not sealed or stained. If you wish to keep the natural golden colour of our teak pieces we suggest using Semco Natural Teak Sealer which does not change the colour or texture of the wood.
While teak is resistant to water and rot, mildew and dirt accumulation can occur, and your furniture should be cleaned as needed using a vinegar and water mix.
Please note due to its oily nature, the natural oils may transfer onto porous surfaces like carpet and we highly suggest to not place our wooden furniture directly onto carpet or rugs. A protective foam or felt mat is suggested for underneath the piece if being placed on carpet or light flooring.
Return of faulty/broken items should occur within 7 days of receiving them. To report a broken item, please email the details of the damage and an image to firstname.lastname@example.org, and quote your invoice number. Non-delivery must be reported immediately.
All orders are final and cannot be cancelled once the order has been confirmed and the final invoice has been generated.
We do not accept return of unsold goods, change of mind or preference of natural variation in patterned items like marble, wood, ceramics etc. Most INARTISAN products are handmade, therefore some variation between each piece will be evident. The surface of natural & handmade products is crafted to embrace the natural differences in each piece. This is not considered a fault. Any refunds will be processed only once all goods are returned to us and approved for refund by the team. Freight is not refunded in these cases.